Contact Us

Our support team is available to assist with product questions, order-related concerns, shipping inquiries, return requests, and general store policy questions.

Email:
service@lotteskitchen.com

Phone:
(323) 373-0246

Contact Address:
1589 W Washington Blvd, Los Angeles, CA 90007

To help us review your request efficiently, please include relevant details where available:

• Product name or page reference
• Order reference, if your inquiry relates to an existing order
• A clear explanation of your question or concern
• Photos, if the matter involves item condition, packaging, damage, missing parts, or an incorrect product

Customer messages are reviewed in the order received. Response times may vary during weekends, public holidays, or periods of increased support volume.

For privacy protection, please avoid sending unnecessary sensitive information. Only include details needed for us to understand and review your request.

Hangzhou Henghui Tongchuang Trading Co., Ltd.